Customer Comments

We encourage customer feedback! 

A business is only as good as its reputation.

Your feedback lets us know if you're happy with our service. And it lets potential customers know what we're like!

Please leave customer comments here!

If we've worked on your vehicle, you're welcome to leave feedback below.

We may publish or share your review. This will only include the name you supply and the comments you write. You may supply your given name or a 'nickname'. Your email address, comment and name used may be stored on our site for legal purposes. Your email address is not displayed; we do not publish or share your contact details and they are not used for marketing. We only publish comments from our customers.Our privacy policy is HERE. 

Trading Standards Approved logo Approved garage

You are also welcome to leave feedback for us on this link to the Trading Standards website! 





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  • E Mathews (Monday, April 29 19 02:39 pm BST)

    Great work as always on my Honda! Thanks Allan. I wouldn't take it anywhere else.

  • R Thomas (Saturday, September 08 18 10:23 am BST)

    Always great service from Allan! Well worth the drive from Exeter. Highly recommended. Big cheers!

  • Jill McBride (Thursday, April 19 18 08:51 pm BST)

    I always receive excellent service from Allan and he goes above and beyond when you have a problem. Thanks Allan

  • Katie Durrell (Thursday, April 19 18 04:19 pm BST)

    Allan has fixed both Bongos recently! #1 was a quick and easy diagnosis but was scuppered by the snow - but Allan just rebooked us for another date. #2 was a proper pain for Allan who took the time to keep us updated on progress and, needless to say, got to the bottom of the problem! Thanks again - can’t imagine what we’d do without you!

  • Steve Hogarth (Tuesday, April 10 18 07:32 pm BST)

    Absolutely brilliant guy. Spoke to Allan about an odd noise from my bongo. After taking a short video clip he identified the problem straight away and gave me the best advice and how to get it fixed. Very pleased with response and knowledge. Recommended to all!! Thanks again Allan you saved my bongo!!

  • Sonya (Friday, March 16 18 08:58 pm GMT)

    I found Allans Vehicle Services and have been taking my bongo there for a few years now, which is only around the corner. Allan has been great and so knowledgeable about Bongo's that he's my first stop shop!. He's very friendly, reliable and honest which is so refreshing nowadays and important with gaining peoples trust when it comes to ensuring their Bongo is well cared for! Thanks Allan. See you soon for it's MOT!

  • Paul (Tuesday, February 13 18 07:03 pm GMT)

    Very happy with my Mazda Bongo Service in June 2017.
    Traveled from Dawlish and its worth the trip knowing my bongo is in good hands.
    Will book again this year.

  • James (Thursday, November 02 17 09:30 am GMT)

    Another excellent job on Colin the Bongo. My normal garage in Torquay couldn't fix him so I took him to Allan. Job done. A few extras were sorted out while he was there too. Thanks. See you for that under seal in January!

  • Katie (Monday, September 25 17 01:08 pm BST)

    Fab service, Allan goes out of his way to assist and if he can't fix (and he usually can!) he always knows who can ? We wouldn't go any where else now.

  • Tony Carter (Monday, September 25 17 10:23 am BST)

    I have used Allans to maintain both my Mazda Bongo & VW Golf for the last ten years & have always found the service 100%, Allan is very knowledgeable, very professional & very helpful, I can recommend this garage to anyone who is looking for great service at a reasonable cost.

  • Tony Carter (Monday, November 07 16 09:09 am GMT)

    Allan has just repaired my Bongo which according to the RAC was terminal, they diagnosed cylinder head gasket leaking on a V6, however after investigation by Allan the problem is nothing more than a new rotor arm & fuel solenoid sensor required & my car is back on the road within 24 hrs. Allans is honest, reliable, & most off all knowledgeable, TOP MAN!!

  • Sarah (Friday, November 04 16 03:04 pm GMT)

    I bought my Bongo as an import and not knowing when the cambelt had been done set about looking for a reliable garage, a lot of local Bongo owners and sites recommended Allan. I found Allan the perfect gentleman and a very experienced mechanic with good old fashion values. I also decided to that I would get the Bongo waxoiled/undersealed. Allan has done this to a very high standard and great care has been given to the more susceptible areas with an extra coating. Allan is a perfectionist in his work, and I am very happy to recommend him to anyone. he is also always happy to give advise if needed. I feel I can trust Allan in a time when so many are out for themselves.

  • Jill McBride (Wednesday, November 02 16 01:42 pm GMT)

    Always excellent service at a good price with a smile. Have never ever felt ripped off with Allan

  • Brian (Saturday, June 04 16 03:27 pm BST)

    Had a few things done to my Bongo - cylinder head change,MOTs and exhaust welded to name a few . The service and work standards have always been excellent.

  • Allan John (Saturday, June 04 16 12:12 am BST)

    Allan was recommended to me when I purchased a Mazda Bongo a couple of years back, so as word of mouth is a good indication, and despite him being over 30 miles away I decided to give him a go.
    Suffice to say, the reason I am contributing to this recommendation is because I was so pleased with both the workmanship as well as the attitude of this gentleman.
    Garages and vehicle repair workshops can be a nightmare for many of us, Allan's quotes were always fair and accurate and more than that, I always felt that he was both knowledgeable and
    Sadly the Bongo had to go due to change in family circumstances but I wouldn't have gone anywhere else.

  • DiscoDave (Tuesday, January 05 16 02:08 pm GMT)

    So pleased with the work done on my Land Rover! No problems now getting around in the wet!

  • Patrick Webber (Saturday, November 21 15 09:17 am GMT)

    Bongo owners should be very pleased that Allan has chosen to look after them. Sound advise, excellent work and sensible prices.... Top Bloke!

  • Laura (Wednesday, September 23 15 02:16 pm BST)

    I booked my VW Polo in because the brakes weren't working and I had got a good quote when I emailed. I had a walk around Saltram with my dog and a coffee in the cafe there. Allan phoned me when my
    car was ready. It was a really nice day and I'll come again when my Polo needs its service!

  • Sharon Haley (Wednesday, September 09 15 04:20 pm BST)

    Just had my Bongo undersealed by Allan. Very pleased with the service even though he was having to deal with the aftermath of a fire next door!

  • Al MacPherson (Thursday, May 14 15 07:35 am BST)

    Allans garage has my trust to the extent that I happily make a 70 mile round trip to use his skills.
    I know that I can trust this knowledgeable and friendly guy 100%.

  • frankie costello (Thursday, February 26 15 07:04 pm GMT)

    Hi my name is frankie and my family purchased a bongo from Allan. It was the best move we ever made we have 4 kids and a dog and the bongo has transformed our life.Allans aftercare is 2nd to none he
    always makes sure any work that we need doing is done asap and at a very honest price. Best Garage we have ever used

  • Tony Carter (Friday, January 23 15 08:36 pm GMT)

    Simply the best better than all the rest!

  • Richie Morgan (Thursday, November 27 14 08:57 am GMT)

    I'm always amazed at the great service and experience that you get at Allan's. Nothing is too much trouble and you get great advice and help when you need it. I would recommend Allan's to everyone,
    especially if you need help and advice about your motoring issues.

  • Lisa Lishman (Monday, November 10 14 09:20 pm GMT)

    Thanks for fixing my silver corsa the other day it's doing great! Good prices and service!:)

  • Marisa Peers (Monday, November 03 14 10:04 am GMT)

    As always, fantastic service from Allan. Top hose fitted in super quick time and with the minimum of fuss and at an incredibly reasonable price. We genuinely wouldn't go anywhere else.

  • Roy Petzing (Thursday, October 30 14 11:47 am GMT)

    If you want a good job done for a fair price Allen is the man to see....

  • Alan shorney (Tuesday, October 14 14 04:04 pm BST)

    Allan great bent over backwards to help from the first point of contact on wards. And the bill was very reasonable

  • Stephen gill (Sunday, October 12 14 07:30 am BST)

    Bongo serviced and MOT'd again. The best, reliable, friendly service again. Allan even washed my bongo for me. Top service as it always is. Thanks Allan.

  • Andrew Bradley (Thursday, October 09 14 09:10 am BST)

    Great service yet again from Allan Bugg on my Skoda - yes he doesn't only do Bongo's!! Great friendly guy, knows what he's doing & doesn't rip you off :). Replaced my steering rack, sorted the
    management system lights & put it through MOT. Very happy & highly recommended.

  • paul smith (Tuesday, September 30 14 10:43 pm BST)

    Great service .....price was fair and no surprises. Genuinely knowledgeable guy !

  • Martin pullin (Tuesday, September 30 14 10:15 pm BST)

    The best in the south west, only one I would take my bongo to now,

  • Brian (Tuesday, September 30 14 05:37 pm BST)

    Had a health check carried out on my Bongo at a very reasonable price. Allan was very helpful with hints and tips. I have recommended him to a fellow Bongoite for the health check which helped with
    his piece of mind.

  • Lauren in Plymouth (Tuesday, September 23 14 07:41 pm BST)

    Amazing service, as always. Honest and fair. The only mechanic I trust! You won't be disappointed with Allan!

  • John Lewis (Sunday, August 31 14 11:26 am BST)

    Had my Freda booked in for a squealing sound, needed more than first thought but the price didn't change. Turned around in a day as quoted and it's running ace now!. Thanks Allan, will be back v soon
    for more TLC :)

  • James Lynch (Saturday, August 30 14 08:20 am BST)

    Simply Alan is the best mechanic I have use in 23 years of driving. Nothing is a problem and he is very reasonable with his price and customer service is second to none.

  • Marcelle Branson (Saturday, August 30 14 12:23 am BST)

    Professional-and knowledgeable; friendly helpful. Achieved a positive outcome in a matter of minutes - same cannot be said of other local companies. Highly recommended.

  • Gemma Laing (Saturday, August 30 14 12:22 am BST)

    I can't recommend Allan's services highly enough. A true gent who is refreshingly honest who goes out of his way to help. A knowledgable professional and we wouldn't use anyone else!

  • Lesley (Tuesday, August 05 14 03:13 pm BST)

    My VW Polo and my daughter's Ford Fiesta have been looked after here for several years now. The cars have been serviced and had MOTs. They're always friendly and the price is fair. We recommend them.

  • Tony Carter (Monday, June 16 14 10:16 pm BST)

    I have used Allans Vehicle Services for the iast six years & to be quite honest I would never let another garage work on my Mazda Bongo, Allans knowledge of the Mazda is second to none, His
    prices are very reasonable & he gives you no bull, if you want the best then look no further than Allans (The Wizard of Wixenford)

  • Bob U. (Tuesday, May 20 14 01:11 pm BST)

    Personal service and great work - every time.

  • Laura B (Saturday, April 26 14 03:12 pm BST)

    Allan has just serviced my Ford Fiesta and done some welding following the MOT. He really knows his stuff. You get a great service, reliable mechanic and top quality work. Recommended!

  • Tony Carter (Monday, February 24 14 08:54 pm GMT)

    Always had fantastic service with Allen, his knowledge is second to none where Jap imports are concerned, if it's a good job at a fair price you want then there is no alternative to Allens.

  • Kirsty Elliott (Monday, February 24 14 07:26 pm GMT)

    Allan is about the only person I trust to work on my Bongo, he replaced the head & cooling system a couple of years ago, did a top job & no problems since. Always willing to help & very
    reasonable on price. keep up the good work Al :)

  • Amy (Monday, February 24 14 06:24 pm GMT)

    Allan is a fantastic mechanic and always looks after my car really well. He's a very honest, decent and hardworking mechanic and I always trust him to do a good job. He seems to work all hours to
    make sure customers and drop off and collect cars at a time that suits them and it's the little extras like that that make me go back time and again. He doesn't mess you around and the garage has a
    family-friendly atmosphere with some lovely walks nearby at Saltram. Highly recommended!

  • Andrew Bradley (Monday, February 24 14 02:36 pm GMT)

    Allan sorted the power steering on my Skoda Fabia estate - great service and a really nice guy, thanks!

  • Geoff Mather (Monday, February 24 14 02:23 pm GMT)

    Many thanks to Allan! At short notice and with a hot engine, he quickly identified several minor problems from previous garage work, replaced the spark plugs and identified the spark plug lead that
    was the cause of our grief whilst on holiday and all at the most reasonable of prices.

  • Paul Thompson (Monday, February 24 14 01:41 pm GMT)

    We were stuck - Easter fortnight and needed new front discs & pads on a Mazda Bongo and we were in Cornwall for a fortnight holiday. No chance of a local supply. Allan's was closed for
    refurbishment of the workshops. A phone call - no problem, bring it in - this was a 200 mile round trip but our only hope, and Allan himself did the job outside on a trolley-jack. Couldn't even raise
    the paperwork or take payment as the computers were all down, all sorted later after we got home.

    Highly recommended!

Please also leave feedback on this link to Trading Standards. Thank you for taking the time to do this. We really appreciate your support. 

Allans Vehicle Services,

Wixenford Depot, Plymstock, Plymouth, Devon, PL9 8AA.

VAT no: 909 7647 80

Book an appointment

Tel: 01752 403400

Mob: 07471 002034

Text: 07471 002034


If I can't answer right away, please leave a message with your telephone number, so I can return your call.

Thank you.



Email: hello@


Allans Vehicle Services

Wixenford Depot

Colesdown Hill




If you contact us on Saturday or Sunday we will respond on Monday.


Terms and Conditions

Vehicles, keys and contents left at owners risk. Please read this link for full details.

Monday - Friday 8am til late. Saturday by arrangement. 


Trading Standards Approved Garage

Trading Standards Approved garage Click to see membership details

IMI Member

IMI membership link Click to see membership details

FSB member

Member of FSB link Click to see FSB details
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